Get the Shifts – Custom Staffing Web Application

The Challenge

In the fast-moving hospitality industry, staffing can be unpredictable — with irregular shifts, seasonal surges, no-shows, and sudden sick days creating serious management challenges.

Get the Shifts recognised this gap and set out to transform staffing for bars, restaurants, stadiums, festivals, and hospitality events. But internally, they faced operational inefficiencies:

• Departments relied on outdated systems.
• Information sharing was slow and fragmented.
• Tracking KPIs and performance data was cumbersome.

They needed a centralised web-based solution that would allow both clients and staff to manage shifts, bookings, and profiles seamlessly.

Our Approach

At OWI (Operating With Integrity), we developed a bespoke web application tailored specifically for Get the Shifts’ needs.

The platform was designed to:

• Streamline administrative processes with centralised data management.
• Improve communication across departments.
• Empower clients and staff with easy-to-use tools for managing bookings and availability.

Key Deliverables

• Web Application Development – Custom-built platform for efficient staffing management.
• Bookings Management – Log, track, and dispatch shifts to qualified staff quickly.
• Client Management – Store and manage client preferences, including favourite staff, for personalised service.
• Staff Information Hub – Centralised database with searchable, trackable staff profiles.
• Recruitment System – Complete workflow for applications, onboarding, and candidate tracking.
• User-Friendly Interfaces – Separate tools for administrative staff, clients, and workers.

The Outcome

The new platform gave Get the Shifts the scalability and efficiency they needed to grow. Administrative teams can now manage operations from one central hub, clients enjoy faster and more personalised service, and staff gain more control over their profiles and availability.

This project showcases OWI’s ability to design and build custom web applications that solve real industry challenges — in this case, revolutionising staffing in the hospitality sector.