Get the Shifts – Custom Staffing Web Application

Get the Shifts – Custom Staffing Web Application

Developed by OWI Web Development

Client Overview

Get the Shifts is an Irish staffing company that connects hospitality venues — from bars and restaurants to festivals and stadiums — with qualified temporary workers. Their goal was simple: to make staffing flexible, efficient, and reliable for a fast-moving industry that relies on quick turnaround and trusted personnel.

To achieve this, they needed a centralised, web-based system that would simplify the entire process — from shift creation and booking to candidate management and performance tracking. That’s where OWI Web Development came in.

The Challenge

In the fast-paced world of hospitality, staffing challenges are constant — last-minute cancellations, seasonal surges, and unpredictable schedules make it difficult for managers to stay organised.

Recognising this gap, they set out to build a digital solution that could bring order to the chaos. Internally, however, their own systems were struggling to keep up:

• Departments relied on outdated tools and spreadsheets.
• Information sharing was slow and disjointed.
• Tracking KPIs and operational performance was a time-consuming process.

The company needed a bespoke web application that would:

• Centralise all operational data and workflows.
• Allow clients to easily book and manage staff.
• Enable workers to manage their availability and profiles in real-time.
• Improve visibility and reporting across the organisation.

Our Approach

At OWI Web Development, we designed and developed a custom web application tailored to Get the Shifts’ exact requirements — built to handle the scale, speed, and flexibility the hospitality industry demands.

System Objectives

Our primary focus was to:

• Streamline administration with automated workflows and centralised data.
• Enhance communication between departments, clients, and staff.
• Empower users with intuitive tools that simplify booking and scheduling.

Key Deliverables

• Web Application Development – A fully custom-built platform for efficient staffing and shift management.
• Bookings Management – Enables teams to log, assign, and dispatch shifts quickly to available staff.
• Client Management – Stores client profiles and preferences, including favourite workers for repeat bookings.
• Staff Information Hub – A central database with searchable, trackable staff profiles and activity logs.
• Recruitment System – Streamlined workflows for applications, onboarding, and candidate tracking.
• User-Friendly Interfaces – Custom dashboards for administrators, clients, and workers, each designed for simplicity and clarity.

The system was built using modern frameworks for scalability and security, with a responsive design ensuring seamless performance across desktop and mobile devices.

The Outcome

The new platform transformed Get the Shifts’ operations. What once required multiple tools and manual coordination now runs from a single, central hub.

• Administrative teams can manage staffing, reporting, and performance in real time.
• Clients enjoy faster service, transparent bookings, and personalised staff recommendations.
• Workers gain complete control over their profiles, availability, and shift preferences.

The application gave Get the Shifts the scalability, efficiency, and control they needed to continue growing in one of Ireland’s most dynamic industries.

This project serves as a strong example of how OWI Web Development helps service-based companies scale through custom software, solving real industry problems with practical, future-ready digital solutions.

What We Delivered

• Bespoke Web Application Design & Development
• Bookings & Client Management System
• Staff Profile & Database Management
• Recruitment Workflow & Automation
• Responsive Dashboards for All User Roles
• Ongoing Support & System Optimisation

Conclusion

The Get the Shifts platform demonstrates how OWI Web Development turns operational challenges into digital opportunities. By combining clean design, strong architecture, and user-first thinking, we delivered a platform that redefined how staffing is managed in the hospitality industry.

If your organisation faces operational bottlenecks or outdated workflows, contact OWI Web Development to discuss a custom solution tailored to your business needs.